
34
SSP-SVX15C-EN
Troubleshooting
Troubleshooting ReliaTel™
Controls
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The RTRM has the ability to provide the service
personnel with some unit diagnostics and system
status information.
Before turning the main power disconnect switch ““OOffff,,””
follow the steps below to check the ReliaTel™
Refrigeration Module (RTRM). All diagnostics & system
status information stored in the RTRM will be lost when
the main power is turned ““OOffff””.
To prevent injury or death from electrocution, it is the
responsibility of the technician to recognize this hazard
and use extreme care when performing service
procedures with the electrical power energized.
NNoottee:: The J6 & J7 screw terminals must be tightened
in order to accurately measure voltage in the
required steps.
1. Verify that the system LED on the RTRM is burning
continuously. If the LED is lit, go to Step 3.
2. If the LED is not lit, verify that 24 VAC is present
between J1-1 and J1-2. If 24 VAC is present,
proceed to Step 3. If 24 VAC is not present, check
the unit main power supply, check transformer
(TNS1). Proceed to Step 3 if necessary.
3. Utilizing ”Method 1”, p. 34 or ”Method 2”, p. 35 in
the System Status Checkout Procedure section,
check the following:
• System status
• Heating status
• Cooling status
NNoottee:: If a System failure is indicated, proceed to
Step 4. If no failures are indicated, proceed to
Step 5.
4. If a System failure is indicated, recheck Step 1 and
Step 2. If the LED is not lit in Step 1, and 24 VAC is
present in Step 2, then the RTRM has failed.
Replace the RTRM.
5. If no failures are indicated, use one of the TEST
mode procedures described in the ”Service Test
Modes chapter,” p. 33 to start the unit. This
procedure will allow you to check all of the RTRM
outputs, and all of the external controls (relays,
contactors, etc.) that the RTRM outputs energize, for
each respective mode. Proceed to Step 6.
6. Step the system through all of the available modes,
and verify operation of all outputs, controls, and
modes. If a problem in operation is noted in any
mode, you may leave the system in that mode for
up to one hour while troubleshooting. Refer to the
sequence of operations for each mode, to assist in
verifying proper operation. Make the necessary
repairs and proceed to Step 7 and Step 8.
7. If no abnormal operating conditions appear in the
test mode, exit the test mode by turning the power
““OOffff”” at the main power disconnect switch.
8. Refer to the individual component test procedures if
other microelectronic components are suspect.
System Status Checkout
Procedure
““SSyysstteemm SSttaattuuss”” is checked by using one of the
following two methods:
Method 1
If the Zone Sensor Module (ZSM) is equipped with a
remote panel with LED status indication, you can check
the unit within the space. If the ZSM does not have
LED’s, use ”Method 2”, p. 35. BAYSENS010B,
BAYSENS011B, BAYSENS119A, BAYSENS020A,
BAYSENS021A, BAYSENS023A, BAYSENS109 and
BAYSENS110 all have the remote panel indication
feature. The LED descriptions are listed below.
• LLEEDD 11 ((SSyysstteemm))
– ““OOnn”” during normal operation.
– ““OOffff”” if a system failure occurs or the LED fails.
– ““FFllaasshhiinngg”” indicates test mode
• LLEEDD 22 ((HHeeaatt))
– ““OOnn”” when the heat cycle is operating.
– ““OOffff”” when the heat cycle terminates or the LED
fails.
– ““FFllaasshhiinngg”” indicates a heating failure.
• LLEEDD 33 ((CCooooll))
– ““OOnn”” when the cooling cycle is operating.
– ““OOffff”” when the cooling cycle terminates or the
LED fails.
– ““FFllaasshhiinngg”” indicates a cooling failure.
The following information describes the complete
listing of failure indication causes.
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