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CARRIER CORPORATION

LIMITED EXPRESS WARRANTY/LIMITATION OF REMEDIES AND LIABILITY FOR

RESIDENTIAL GEOTHERMAL PRODUCTS

It is expressly understood that unless a statement is specifically identified as a warranty, statements made by Carrier Corporation, a Delaware corporation, (“Carrier”) or its representatives, relating to Carrierʼs products, whether oral, written or

contained in any sales literature, catalog or agreement, are not express warranties and do not form a part of the basis of the bargain, but are merely Carrierʼs opinion or commendation of Carrierʼs products.

EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THERE IS NO EXPRESS WARRANTY AS TO ANY OF CARRIER’S PRODUCTS. CARRIER MAKES NO WARRANTY AGAINST LATENT DEFECTS. CARRIER MAKES

NO WARRANTY OF MERCHANTABILITY OF THE GOODS OR OF THE FITNESS OF THE GOODS FOR ANY PARTICULAR PURPOSE.

GRANT OF LIMITED EXPRESS WARRANTY

Carrier warrants its residential geothermal products, purchased and retained in the United States of America and Canada, to be free from defects in material and workmanship under normal use and maintenance as follows: (1) 50YB, 50YC and

38WQS heat pump units built or sold by Carrier (“Carrier Geothermal Units”) for five (5) years from the Warranty Inception Date (as defined below); (2) Auxiliary electric heaters and geothermal pumping modules built or sold by Carrier, when

installed with Carrier Geothermal Units, for five (5) years from the Warranty Inception Date (as defined below); (3) Sealed refrigerant circuit components of Carrier Geothermal Units (which components only include the compressor, refrigerant to

air/water heat exchangers, reversing valve body and refrigerant metering device) for ten (10) years from the Warranty Inception Date (as defined below). The “Warranty Inception Date” shall be the date of original unit installation, or six (6) months

from date of unit shipment from Carrier, whichever comes first.

To make a claim under this warranty, parts must be returned to Carrier in Oklahoma City, Oklahoma, freight prepaid, no later than ninety (90) days after the date of the failure of the part; if Carrier determines the part to be defective and within

Carrierʼs Limited Express Warranty, Carrier shall, when such part has been either replaced or repaired, return such to a factory recognized distributor, dealer or service organization, F.O.B. Carrier, Oklahoma City, Oklahoma, freight prepaid. The

warranty on any part repaired or replaced under warranty expires at the end of the original warranty period.

This warranty does not cover and does not apply to: (1) Air filters, fuses, refrigerant, fluids, oil; (2) Products relocated after initial installation; (3) Any portion or component of any system that is not supplied by Carrier, regardless of the cause of

the failure of such portion or component; (4) Products on which the unit identification tags or labels have been removed or defaced; (5) Products on which payment to Carrier, or to the ownerʼs seller, is in default; (6) Products subjected to improper

or inadequate installation, maintenance, repair, wiring or voltage conditions; (7) Products subjected to accident, misuse, negligence, abuse, fire, flood, lightning, unauthorized alteration, misapplication, contaminated or corrosive air or liquid supply,

operation at abnormal air or liquid temperatures or flow rates, or opening of the refrigerant circuit by unqualified personnel; (8) Mold, fungus or bacteria damages; (9) Corrosion or abrasion of the product; (10) Products supplied by others; (11)

Products which have been operated in a manner contrary to Carrierʼs printed instructions; (12) Products which have insufficient performance as a result of improper system design or improper application, installation, or use of Carrierʼs products; or

(13) Electricity or fuel costs, or any increases or unrealized savings in same, for any reason whatsoever.

Carrier is not responsible for: (1) The costs of any fluids, refrigerant or system components supplied by others, or associated labor to repair or replace the same, which is incurred as a result of a defective part covered by Carrierʼs Limited Express

Warranty; (2) The costs of labor, refrigerant, materials or service incurred in diagnosis and removal of the defective part, or in obtaining and replacing the new or repaired part; (3) Transportation costs of the defective part from the installation site to

Carrier, or of the return of that part if not covered by Carrierʼs Limited Express Warranty; or (4) The costs of normal maintenance.

This Limited Express Warranty applies to Carrier Residential Geothermal products manufactured on or after June 9, 2003 (Carrier Geothermal Units with serial numbers beginning with 2403 or later), and is not retroactive to any products produced

prior to June 9, 2003 (Carrier Geothermal Units with serial numbers beginning with 2303 and earlier).

Limitation: This Limited Express Warranty is given in lieu of all other warranties. If, notwithstanding the disclaimers contained herein, it is determined that other warranties exist, any such express warranty, including without limitation any express

warranties or any implied warranties of fitness for particular purpose and merchantability, shall be limited to the duration of the Limited Express Warranty.

LIMITATION OF REMEDIES

In the event of a breach of the Limited Express Warranty, Carrier will only be obligated at Carrierʼs option to repair the failed part or unit, or to furnish a new or rebuilt part or unit in exchange for the part or unit which has failed. If after written

notice to Carrierʼs factory in Oklahoma City, Oklahoma of each defect, malfunction or other failure, and a reasonable number of attempts by Carrier to correct the defect, malfunction or other failure, and the remedy fails of its essential purpose,

Carrier shall refund the purchase price paid to Carrier in exchange for the return of the sold good(s). Said refund shall be the maximum liability of Carrier. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY OF THE BUYER OR

PURCHASER AGAINST CARRIER FOR BREACH OF CONTRACT, FOR THE BREACH OF ANY WARRANTY OR FOR CARRIER’S NEGLIGENCE OR IN STRICT LIABILITY.

LIMITATION OF LIABILITY

Carrier shall have no liability for any damages if Carrierʼs performance is delayed for any reason or is prevented to any extent by any event such as, but not limited to: any war, civil unrest, government restrictions or restraints, strikes, or work

stoppages, fire, flood, accident, shortages of transportation, fuel, material, or labor, acts of God or any other reason beyond the sole control of Carrier. CARRIER EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGE IN CONTRACT, FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, OR IN TORT, WHETHER FOR CARRIER’S NEGLIGENCE OR AS STRICT LIABILITY.

OBTAINING WARRANTY PERFORMANCE

Normally, the dealer or service organization who installed the products will provide warranty performance for the owner. Should the installer be unavailable, contact any Carrier recognized distributor, dealer or service organization. If assistance is

required in obtaining warranty performance, write or call:

Carrier Corporation. • Customer Service • 7300 SW 44th Street • Oklahoma City, Oklahoma 73179 • (405) 745-2920

NOTE: Some states or Canadian provinces do not allow limitations on how long an implied warranty lasts, or the limitation or exclusions of consequential or incidental damages, so the foregoing exclusions and limitations may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and from Canadian province to Canadian province.

Please refer to the Carrier Installation, Operation and Maintenance Manual for operating and maintenance instructions.

Rev.: 6/03

Part No.: CA185

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